AI‑powered Products
We’re distributing state‑of‑the‑art technologies through products used by millions of clients
T-Bank Quality Management
We analyze the quality of our communication with clients
Influencing Service, Sales, and Training
This product analyzes all communication transcripts, using ML models to determine the meaning and emotional tone of everything that was said. Algorithms then evaluate the quality of the communication, pinpoint pain points, and recommend best practices based on this data
Information helps us improve client service, optimize sales performance and simplify our employee training processes
VoiceKit
We help create voice bots, AI personal assistants, and speech analytics systems
Speech recognition
- Fast audio‑to‑text transcription
- High accuracy even with low‑quality audio, slang, speech defects, and numbers
- Russian language
- Speaker’s gender recognition
Custom brand voice
- Tailored voice synthesis: build a unique voice from scratch or clone someone’s voice
- Natural‑sounding and controllable output
- Recording assistance: we’ll prepare texts for the voice actor and help you find a professional recording studio and voice coach
- 1 month turnaround after final data set approval
Automated call centers
We offer voice synthesis and recognition technologies
Quality control systems
Must‑have technology for automated speech analytics
Virtual voice assistants
They help clients take care of their individual needs
ETNA
We simplify the forecasting process
We make it easier to use standard approaches to forecasting, develop new methods, and automate predictive insight generation
ETNA identifies seasonal customer behavioral patterns and trends as well as behavioral anomalies. The system analyzes historical data, such as supermarket shopper spending, and selects the best AI model needed to forecast this data and generate predictive insights